You need goods. We find them, vet them in person, negotiate the contract, and move everything door to door. One firm. Full accountability. Zero gaps between buying and shipping.
Most companies buy from one firm and ship through another. The gap in between is where cost overruns live, where delays happen, and where nobody takes ownership. Waller eliminates the gap.
When your sourcing firm and your freight broker don't talk to each other, you become the translator. Nobody owns the full picture. Something always falls through.
We source the goods and move them. The same team that vets your supplier manages their shipment. No handoffs. No excuses. One number to call.
Clients who try the integrated model don't go back. After five years with Frutos Secos el Almendra, they called us "a partner we need to keep our doors open." That's the standard we hold ourselves to.
Mid-market companies ($20M–$500M) growing faster than their supply chain, dealing with supplier failures, cost overruns, or sourcing from overseas for the first time. You bring the need. We bring the network.
Here is exactly what happens when you engage Waller for Supply & Ship. No black boxes. No mystery steps. The same process whether you're sourcing macadamia nuts from South Africa or stadium LED screens from Southeast Asia.
We start with a real conversation — not a form. Jacob gets on a call, understands your product requirements, compliance needs, timeline, and budget. Then we tell you honestly whether we can help and what it'll cost.
We identify suppliers from our existing network or build a new shortlist. We travel to inspect operations, verify capacity, and check quality and food safety compliance in person before recommending anyone.
We negotiate pricing, payment terms, and quality specifications on your behalf. We manage the purchase order, supplier communication, and production timelines so you don't have to track all of it yourself.
We coordinate freight — FTL, LTL, ocean, or air — handle customs clearance, documentation, and carrier relationships. You get a single point of contact with full visibility from origin to your dock.
"We don't send our clients' money there."
The supply chain world has a credibility problem. There are polished websites, confident emails, and impressive certifications attached to operations that fall apart when you actually look at them. Our answer is simple: we go look.
Jacob travels to meet suppliers — not as a formality, but because you learn things in person that you will never learn from a profile or a Zoom call. We inspect production lines, verify capacity, and look for problems before they become your emergency.
Our sourcing network is deepest in food ingredients and specialty produce — but the integrated model works for any category with a complex supply chain. Here's what we move for clients today.
Macadamia, pecan, walnut, almond. Raisins, dates, cranberries, apricots. Deep network in South Africa and domestic USA. Blue Book verified for fresh produce. Blue Book Services is the fresh produce industry's primary trading partner verification network.
Avocado, mango, blueberry, asparagus, citrus. Fresh and individually quick-frozen for further processing. Primary origins: Peru, South Africa, Chile.
Rooibos, honeybush, Cape herbs, specialty teas, and botanical ingredients. South Africa is the world source — we know the farms.
Small-batch and artisan syrups for beverage, cocktail, and food applications. We source from specialty producers globally and manage freight to distributors or direct to beverage operators.
Explosives, fireworks, pyrotechnics. Clients like Renaissance Fireworks describe our ability to "take our chaotic process and distill it down to a workable plan" as the differentiator. Compliance is the job.
Stadium LED installations, electronics, industrial materials. We have managed multi-origin, multi-modal shipments that required coordinating suppliers across three continents simultaneously.
We don't specialize in one freight mode and route everything through it. We match the mode to the shipment — and if that changes mid-transit, we adapt. One contact handles it all: coordination, documentation, customs, and final delivery.
Dedicated truck from origin to destination. Best for full shipments where time and control matter. We manage carrier selection, routing, and driver coordination.
Shared space on a truck for smaller shipments. We consolidate where it makes sense and negotiate rates across our carrier network to get you the right cost per hundredweight.
Full container (FCL) and less-than-container (LCL) loads across our international routes: South Africa, Peru, Chile, Europe, Southeast Asia. We handle customs, phytosanitary, and all import documentation.
When speed matters more than cost — perishable goods, urgent replenishment, or time-sensitive installations. We manage booking, ground handling, and customs at origin and destination.
These are direct quotes from clients who've been through the Supply & Ship model. We don't paraphrase. We don't generalize. These are their words.
They do not tell me what I want to hear. They tell me the truth. After five years, they are more than a service. They are a partner we need to keep our doors open.
Their ability to take our chaotic process and distill it down to a workable and executable plan is nothing short of brilliant. They don't just move our stuff, they prove your peace of mind.
It is hard to find people in this business who are honest like the team at Waller. They know the work from the ground up and they do not tell us stories.
Supply & Ship is built for mid-market companies ($20M–$500M in revenue) with sourcing needs that have outgrown a spreadsheet and a Google search.
You might be growing faster than your supply chain can handle, dealing with a supplier failure, outsourcing procurement for the first time, or facing compliance requirements you don't have internal expertise to navigate.
The decision maker is usually the COO, VP of Supply Chain, CFO, or the founder themselves — someone who knows the status quo isn't working and wants a direct conversation, not a sales deck.
Start that conversationNo pitch deck. No discovery call that leads to another call. Jacob gets on the phone, hears the situation, and tells you whether we can help — and what it'll take.
Common Questions
Supply & Ship is Waller's fully integrated procurement and logistics service. Waller sources the goods, vets the supplier in person, manages the purchase order, coordinates freight (ocean, air, or ground), handles customs documentation, and delivers to the client's dock — all under one agreement. The client has one point of contact and one party accountable for the entire transaction.
When sourcing and freight are split between two firms, accountability splits with them. If the cargo arrives damaged or delayed, each party points to the other. With Supply & Ship, Waller owns the full chain — so there's no handoff gap, no blame transfer, and no moment where your shipment falls between two vendors. It also means better cost visibility: you get one fully-loaded price, not two separate quotes that each exclude different line items.
Waller's primary categories are food ingredients and tree nuts (macadamia, rooibos, specialty botanicals), specialty produce and IQF goods (avocado, mango, blueberries, asparagus), regulated goods (explosives, fireworks, pyrotechnics), and commercial and industrial cargo (stadium LED systems, electronics, oversized freight). The common thread is complexity — goods that require specific credentials, cold chain management, or documentation that most freight brokers won't touch.
Waller's primary U.S. entry point is the Port of Savannah, Georgia — operated by the Georgia Ports Authority (GPA) and one of the largest container ports on the East Coast. For South African goods, the origin hub is the Port of Durban. For South American produce and tree nuts, goods typically move through the Port of Callao in Peru. Waller coordinates the full door-to-door chain from each of these origin ports to the client's final destination in the United States.
There is no published minimum, but the economics of an integrated brokerage engagement typically work best at LCL volumes (5+ CBM) or above. Jacob evaluates each situation directly — if your volume doesn't support the model, he'll tell you that on the first call rather than take the engagement. The free consultation is a genuine assessment, not a sales pitch.