Freight Management
SHIP YOUR
SUPPLY
You found the supplier. We handle everything from there — freight coordination, customs documentation, and door-to-door delivery.
You found the supplier. We handle everything from there — freight coordination, customs documentation, and door-to-door delivery.
For established supplier relationships
If you've done the work of finding and building a relationship with your supplier, you don't need us to source it for you. What you need is a logistics partner who knows the route, owns the process, and doesn't hand you off to a call center when something goes sideways.
This service is for businesses who have an existing supplier relationship and need a single, accountable partner to manage freight door-to-door — from the supplier's dock to yours. We handle every step in between.
No brokering it out. No surprise fees at port. Jacob reads every message himself.
The process
Four steps. One partner. You stay focused on your business while we own the move.
Tell us what you have, where it is, where it's going, and how often. Volume, packaging, any cold-chain or regulatory requirements. The more detail, the tighter the quote.
We map the optimal route across ocean, air, and ground. You receive a clear cost breakdown with every line item — no hidden fees, no surprises at customs.
We manage all freight arrangements, carrier relationships, and customs documentation. You don't need to touch a Bill of Lading unless you want to.
We own the shipment from the moment it leaves your supplier's dock to the moment it arrives at yours. If something shifts, you hear it from us first — not from a tracking number.
Freight capabilities
We don't specialize in one lane and force-fit every shipment. We route based on what your goods need, what your timeline allows, and what your budget requires.
FCL and LCL options for high-volume, non-time-critical shipments. As a licensed NVOCC registered with the Federal Maritime Commission, we issue our own Bills of Lading and hold direct carrier contracts — not a broker passing your freight down the chain.
For time-sensitive goods, perishables, and high-value product. Faster transit, higher cost — we'll tell you honestly when it's worth it and when it isn't.
Domestic and cross-border ground freight, drayage, and final-mile delivery. Coordinated with the same accountability we apply to international moves.
Many moves require more than one mode — ocean to truck, air to rail. We build and manage the full intermodal plan so handoffs don't become your problem.
Temperature-controlled freight for food, botanicals, and other regulated commodities. We verify cold-chain compliance at every transfer point.
We coordinate with licensed customs brokers and manage all import documentation — commercial invoices, packing lists, certificates of origin, and more.
Product experience
A freight partner who doesn't know the goods is a liability. We've handled the specific commodities, documentation requirements, and regulatory considerations for each of these categories.
Client perspectives
Their ability to take our chaotic process and distill it down to a workable and executable plan is nothing short of brilliant.
They do not tell me what I want to hear. They tell me the truth. They are a partner we need to keep our doors open.
It is hard to find people in this business who are honest like the team at Waller. They know the work from the ground up and they do not tell us stories.
Common questions
Get started
Give us the details — what it is, where it's coming from, how often. Jacob reads every message himself and responds within one business day.