From a soda shop importing Italian syrups to a stadium installation crossing three borders — Waller handles procurement, freight, and the truth in between.
Most supply chains break at the seam between buying and moving. Waller owns both sides — or steps into whichever one needs us. Whatever the scale. Whatever the goods.
We handle the entire journey — sourcing suppliers globally, rigorously vetting suppliers, negotiating contracts, coordinating freight, managing customs, and delivering to your door. One partner. Full accountability.
Food manufacturers · Specialty produce · Regulated goods · Stadium installations
Learn moreYou have a supplier. You just need someone to move it without using your supplier's freight — which costs more than it should. We handle customs, documentation, and door-to-door.
Soda shops · Interior designers · DTC brands · Small importers
Learn moreYour supply chain works — until it doesn't, or until you realize someone else is getting a better deal. We audit, advise, and fix. Often we find opportunities your team didn't know to look for.
Growing companies · Post-supplier-failure recovery · Operations ready to scale
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"If we wouldn't trust an operation after standing in it, we don't send our clients' money there."
The supply chain world has a credibility problem. Polished websites. Confident emails. Impressive certifications — attached to operations that don't hold up when you look at them. The internet is a great place to start research and a terrible place to end it.
So we travel. Not as a formality. Because you learn things standing in a production facility that you'll never learn on a Zoom call.
Five years. Multiple continents. Zero stories.
Their ability to take our chaotic process and distill it down to a workable and executable plan is nothing short of brilliant. They don't just move our stuff — they prove your peace of mind.
They do not tell me what I want to hear. They tell me the truth. After five years, they are more than a service. They are a partner we need to keep our doors open.
It is hard to find people in this business who are honest like the team at Waller. They know the work from the ground up and they do not tell us stories.
Every size. Every goods type. What our clients share is a logistics gap that's more complicated than a standard broker can handle — and the good sense to call someone who's actually done it before.
Start the conversationFood ingredients and specialty produce for further processing is where Waller has its deepest supplier network — built over a decade of standing in facilities across four continents. If your business runs on ingredients, this is where we live.
No forms that vanish into a void. No account managers. You talk to Jacob — the person who built this, knows the suppliers, and will tell you straight what's possible and what it costs.
Common Questions
An integrated supply chain broker handles both the sourcing and the freight under one agreement. Instead of hiring a sourcing agent to find goods and a separate freight broker to move them, an integrated broker owns the full transaction — supplier qualification, purchase order management, shipping, customs coordination, and delivery. Waller Supply Chain Consulting operates as an integrated broker, meaning Jacob Waller is the single point of accountability from origin to your dock.
Finding a reliable produce supplier in South Africa requires in-country verification — not directory listings or certificate checks. Waller sources from vetted partners near Port of Durban and in the Western Cape, covering macadamias, rooibos, specialty botanicals, and fresh produce. Every supplier relationship includes a physical facility visit (the Handshake Test), financial stability review, and regulatory documentation audit before any purchase order is issued.
A freight broker arranges transportation for goods you've already sourced — they move cargo. A supply chain consultant analyzes your procurement and logistics processes and recommends structural improvements. Waller does both, plus a third function: integrated sourcing brokerage, where we find, vet, and purchase the goods on your behalf before moving them. Depending on your situation, you may need one service, two, or all three.
Yes. Most of Waller's clients are mid-size importers, specialty food companies, and manufacturers that lack the internal infrastructure for international procurement. The value of an integrated broker is that it gives a smaller operation the same access and accountability as a company with a full logistics department. Waller is not a high-volume commodity desk — every client relationship is direct and managed by Jacob personally.
Waller is Georgia-based with primary logistics infrastructure through the Port of Savannah — one of the largest container ports on the U.S. East Coast, operated by the Georgia Ports Authority. Origin hubs include Port of Durban (South Africa), Port of Callao (Peru), and logistics corridors across Southeast Asia and the U.K. (Heathrow Cargo). The Southeast is Waller's home market, with established relationships with customs brokers, carriers, and warehousing providers in the Savannah–Atlanta corridor.